Error code
30437: Toll Free verification rejection - Edit time expired
Correctable and resubmittable. Stated by: Twilio error page for this code.
What this error means
You let the 7-day correction window on a rejected verification run out.
Causes, most likely first
- Didn't update and resubmit within seven days of rejection.
editExpirationpassed mid-correction.- Waited on internal sign-off past the priority window.
How to fix it
If your numbers are managed by a platform
If your numbers sit inside a reseller platform, for example LeadConnector numbers inside GoHighLevel, you do not have access to the Twilio Console, and the interface shows the rejection without the code. Ask that platform's support team for the Twilio rejection error code, in writing, before you change anything. You can also read it yourself from your browser, which is faster: see how to get the code.
The substance of the fix is yours to make: the business details, the website, and the opt-in flow described in the Twilio path all belong to you, not to the platform. Make those changes first, confirm they are live, then ask support to resubmit. A resubmission filed before the underlying facts change will fail again on the same reason.
If you own the Twilio account
Read the rejection detail under Regulatory Information before doing anything. Via API, check edit_allowed, edit_expiration, rejection_reasons to decide edit vs. new request. Submit the corrected verification anyway, it's processed in the standard queue instead of priority. If it's no longer editable via API, create a new verification request.
Timing and resubmission
The 7-day window is gone by definition. Resubmitting still works, just slower, standard queue, no priority. Nothing restarts the priority clock; only a fresh rejection creates a new one.
Two ways forward
Have it handled for you
A2P registration is handled for you on Growth at $597/mo and on Scale at $1,197/mo. Registration, resubmissions, and the compliance work behind them are included.
Fix it yourself
Send your email and we will send the fix playbook for registration rejections.
Verified against Twilio documentation on 2026-08-10.