Privacy Policy

Last updated: [EFFECTIVE DATE]

Template starting point — have your attorney review and complete the [bracketed] items (legal entity, state/jurisdiction, effective date) before publishing. This is not legal advice.

This Privacy Policy explains how [LEGAL ENTITY NAME] ("FlatRateVoice," "we," "us") collects, uses, and shares information when you visit flatratevoice.com or submit a form.

Information we collect

When you submit a form on this site, we collect the information you provide, which may include your name, business or agency name, email address, phone number, current CRM, estimated client locations, and related details. We also collect standard technical data such as IP address, browser type, and pages viewed.

How we use it

To respond to your inquiry and provide the services you request.
To contact you by email, phone, or SMS about your inquiry and our services.
To improve our website and offerings.

SMS and email consent

By submitting a form with your phone number, you consent to receive follow-up communications, including SMS text messages, related to your inquiry and our services. Message and data rates may apply. Message frequency varies. Reply STOP to opt out of texts at any time, or HELP for help. You can unsubscribe from emails using the link in any message. Consent to SMS is not a condition of purchase.

How we share it

We use third-party service providers to operate our business, including a customer relationship management (CRM) and messaging platform and telecommunications providers that deliver SMS and voice services. These providers process your information on our behalf under their own terms and privacy policies. We do not sell your personal information.

Data retention

We retain your information for as long as needed to provide services and for legitimate business or legal purposes.

Your choices

You may request access to, correction of, or deletion of your personal information by contacting us at hello@flatratevoice.com. Depending on your location, you may have additional rights under laws such as the GDPR or CCPA.

Cookies

This site may use cookies or similar technologies for basic functionality and analytics. You can control cookies through your browser settings.

Contact

Questions about this policy: hello@flatratevoice.com
[MAILING ADDRESS]