Error code
30457: Toll Free verification rejection - Disallowed: SHAFT - Firearms
Not eligible for resubmission. Stated by: Twilio error page for this code.
What this error means
Firearms or firearm accessories, not allowed on toll-free, short code, or long code, age gate or not.
Causes, most likely first
useCaseSummary,productionMessageSample,businessWebsiteor other details indicate sale, promotion, or support of firearms/accessories.- End business classified in the forbidden firearms category.
- Misclassification, e.g. gun *advocacy* messaging, which is not treated as a firearms use case.
How to fix it
If your numbers are managed by a platform
If your numbers sit inside a reseller platform, for example LeadConnector numbers inside GoHighLevel, you do not have access to the Twilio Console, and the interface shows the rejection without the code. Ask that platform's support team for the Twilio rejection error code, in writing, before you change anything. You can also read it yourself from your browser, which is faster: see how to get the code.
The substance of the fix is yours to make: the business details, the website, and the opt-in flow described in the Twilio path all belong to you, not to the platform. Make those changes first, confirm they are live, then ask support to resubmit. A resubmission filed before the underlying facts change will fail again on the same reason.
If you own the Twilio account
Don't use toll-free SMS for firearms traffic; the category can't be approved and this rejection is ineligible for the standard resubmission flow. If the rejection was caused by inaccurate submission details, delete the rejected record in Console/API only once you know what to change, then file a new verification with corrected business details, use case, opt-in proof and samples. Note the downstream effect: while unverified, sends return 30032.
Timing and resubmission
Ineligible for standard resubmission. Path is delete + brand-new verification, and only when the original classification was actually wrong.
Two ways forward
Have it handled for you
A2P registration is handled for you on Growth at $597/mo and on Scale at $1,197/mo. Registration, resubmissions, and the compliance work behind them are included.
Fix it yourself
Send your email and we will send the fix playbook for registration rejections.
Verified against Twilio documentation on 2026-08-10.