Error code

30448: Toll-Free phone number verification rejection - Age Gate

Correctable and resubmittable. Stated by: Twilio error page for this code.

What this error means

Age-restricted content without an acceptable age gate on the site or in the opt-in flow.

Causes, most likely first

  1. No age gate on the website.
  2. No age gate in the opt-in policy.
  3. Age gate present but not acceptable for the submitted use case.
  4. AgeGatedContent not set correctly on the API submission.

How to fix it

If your numbers are managed by a platform

If your numbers sit inside a reseller platform, for example LeadConnector numbers inside GoHighLevel, you do not have access to the Twilio Console, and the interface shows the rejection without the code. Ask that platform's support team for the Twilio rejection error code, in writing, before you change anything. You can also read it yourself from your browser, which is faster: see how to get the code.

The substance of the fix is yours to make: the business details, the website, and the opt-in flow described in the Twilio path all belong to you, not to the platform. Make those changes first, confirm they are live, then ask support to resubmit. A resubmission filed before the underlying facts change will fail again on the same reason.

If you own the Twilio account

Add a robust age gate before users opt in. Make the website, opt-in flow, and linked policies show clearly how age-gated content is restricted. Set AgeGatedContent correctly when creating or resubmitting via API. Update and resubmit through Console or API.

Timing and resubmission

Correctable, resubmit within seven days for priority review.

Two ways forward

Have it handled for you

A2P registration is handled for you on Growth at $597/mo and on Scale at $1,197/mo. Registration, resubmissions, and the compliance work behind them are included.

See Growth and Scale

Fix it yourself

Send your email and we will send the fix playbook for registration rejections.

Verified against Twilio documentation on 2026-08-10.