Error code
30952: Campaign rejected: Non-federally compliant use case detected
Not eligible for resubmission. Stated by: GHL 155000007572; Twilio page.
What this error means
The use case can't be reconciled with federal regulation.
Causes, most likely first
- Messaging for a use case prohibited under federal law even where permitted at state or local level.
- Use case conflicts with specific federal regulations for the industry described.
- Compliance claims that the registration materials can't substantiate.
How to fix it
If your numbers are managed by a platform
There is no correct-and-resubmit path for this code. The rejection is terminal for the campaign as submitted. If your numbers sit inside a reseller platform such as LeadConnector inside GoHighLevel, ask that platform's support team for the rejection code in writing so you have it on record, then treat the remedy below as the only route.
The remedy is a new brand and a new campaign built on a use case that does not fall in the prohibited category. Editing this campaign and resubmitting it will not clear the rejection.
If you own the Twilio account
Not eligible for resubmission. Review the applicable federal regulations for your industry and use case. Consult legal counsel familiar with telecommunications and messaging regulation about whether the use case can be restructured. Contact Support if you believe it's an error.
Timing and resubmission
Not eligible for resubmission.
Two ways forward
Have it handled for you
A2P registration is handled for you on Growth at $597/mo and on Scale at $1,197/mo. Registration, resubmissions, and the compliance work behind them are included.
Fix it yourself
Send your email and we will send the fix playbook for registration rejections.
Verified against Twilio documentation on 2026-08-10.