Error code

30955: Campaign rejected: alcohol promotion content detected

Not eligible for resubmission. Stated by: GHL 155000007572; Twilio page.

What this error means

Alcohol promotion without demonstrated compliance with age-gating and regulatory requirements.

Causes, most likely first

  1. Alcohol sales, deals or consumption promoted without demonstrating CTIA age-gating and regulatory compliance.
  2. Linked website or opt-in flow has no compliant age-verification mechanism.
  3. Alcohol marketing content that doesn't meet industry self-regulatory standards.

How to fix it

If your numbers are managed by a platform

There is no correct-and-resubmit path for this code. The rejection is terminal for the campaign as submitted. If your numbers sit inside a reseller platform such as LeadConnector inside GoHighLevel, ask that platform's support team for the rejection code in writing so you have it on record, then treat the remedy below as the only route.

The remedy is a new brand and a new campaign built on a use case that does not fall in the prohibited category. Editing this campaign and resubmitting it will not clear the rejection.

If you own the Twilio account

Not eligible for resubmission. If you're a legitimate alcohol brand or retailer, implement robust 21+ age-gate verification on the website and make the campaign registration clearly demonstrate compliance before registering a new campaign. Contact Support if you believe it's an error.

Timing and resubmission

Not eligible for resubmission, unlike its toll-free twin. Fix the site, then register a new campaign.

Two ways forward

Have it handled for you

A2P registration is handled for you on Growth at $597/mo and on Scale at $1,197/mo. Registration, resubmissions, and the compliance work behind them are included.

See Growth and Scale

Fix it yourself

Send your email and we will send the fix playbook for registration rejections.

Verified against Twilio documentation on 2026-08-10.