Error code
30934: Campaign registration rejected: Terms and Conditions URL is required for A2P 10DLC campaign registration
Eligible for resubmission. Stated by: Twilio page.
What this error means
The TermsAndConditionsUrl field was simply absent from the API request.
Causes, most likely first
TermsAndConditionsUrlomitted from the campaign creation request. Field-presence failure, not a content failure.
Fields Twilio names for this error
Twilio’s page for this error names these submission fields:
TermsAndConditionsUrl
How to fix it
If your numbers are managed by a platform
If your numbers sit inside a reseller platform, for example LeadConnector numbers inside GoHighLevel, you do not have access to the Twilio Console, and the interface shows the rejection without the code. Ask that platform's support team for the Twilio rejection error code, in writing, before you change anything. You can also read it yourself from your browser, which is faster: see how to get the code.
The substance of the fix is yours to make: the business details, the website, and the opt-in flow described in the Twilio path all belong to you, not to the platform. Make those changes first, confirm they are live, then ask support to resubmit. A resubmission filed before the underlying facts change will fail again on the same reason.
If you own the Twilio account
Include TermsAndConditionsUrl with a valid, publicly accessible URL to the registering business's terms. Required for API campaign creation as of June 30, 2026, now in force. Distinct from 30882, where terms content failed compliance review. As with 30933, Twilio publishes no causes or solutions content on this page.
Timing and resubmission
Immediate, no review window.
Twilio publishes an indicative review timeline for campaigns: Sole Proprietor campaigns are typically approved or rejected within hours to days, and Standard campaigns go through several layers of vetting and can take up to several weeks. Twilio also states that the vetting fee is assessed only once per campaign, so editing and resubmitting the same campaign does not incur a new fee, while deleting and recreating it does.
Two ways forward
Have it handled for you
A2P registration is handled for you on Growth at $597/mo and on Scale at $1,197/mo. Registration, resubmissions, and the compliance work behind them are included.
Fix it yourself
Send your email and we will send the fix playbook for registration rejections.
Verified against Twilio documentation on 2026-08-10.