Error code
30464: Toll Free verification rejection - Disallowed: Cryptocurrency
Correctable and resubmittable. Stated by: Twilio error page for this code.
What this error means
Cryptocurrency or related high-risk financial services traffic.
Causes, most likely first
- Submission identified the business as crypto or high-risk financial services.
- Website, use case, samples or opt-in suggested crypto-related messaging.
- Submission didn't clearly show an allowed use case.
- Business primarily operates in a forbidden category.
How to fix it
If your numbers are managed by a platform
If your numbers sit inside a reseller platform, for example LeadConnector numbers inside GoHighLevel, you do not have access to the Twilio Console, and the interface shows the rejection without the code. Ask that platform's support team for the Twilio rejection error code, in writing, before you change anything. You can also read it yourself from your browser, which is faster: see how to get the code.
The substance of the fix is yours to make: the business details, the website, and the opt-in flow described in the Twilio path all belong to you, not to the platform. Make those changes first, confirm they are live, then ask support to resubmit. A resubmission filed before the underlying facts change will fail again on the same reason.
If you own the Twilio account
Confirm whether the business or program actually falls in a forbidden category; if so, don't use toll-free for it. If misclassified, contact Support with business, use case, opt-in flow and samples. Update the website, use case summary, opt-in description and linked policies so they reflect the program you want verified. If the business has multiple lines, make the allowed use case the focus rather than the crypto activity. Check status in Console or the TFV API before editing.
Timing and resubmission
Correctable only when the classification was wrong or a separable compliant use case exists.
Two ways forward
Have it handled for you
A2P registration is handled for you on Growth at $597/mo and on Scale at $1,197/mo. Registration, resubmissions, and the compliance work behind them are included.
Fix it yourself
Send your email and we will send the fix playbook for registration rejections.
Verified against Twilio documentation on 2026-08-10.