Error code
30524: Toll Free verification rejection - Potential fraud risk
Not eligible for resubmission. Stated by: Twilio error page for this code.
What this error means
The submission was flagged as a fraud risk.
Causes, most likely first
- Risk assessment of the business information provided.
- Suspicious patterns or inconsistencies in submission details.
- Association with previously identified fraudulent activity.
How to fix it
If your numbers are managed by a platform
If your numbers sit inside a reseller platform, for example LeadConnector numbers inside GoHighLevel, you do not have access to the Twilio Console, and the interface shows the rejection without the code. Ask that platform's support team for the Twilio rejection error code, in writing, before you change anything. You can also read it yourself from your browser, which is faster: see how to get the code.
The substance of the fix is yours to make: the business details, the website, and the opt-in flow described in the Twilio path all belong to you, not to the platform. Make those changes first, confirm they are live, then ask support to resubmit. A resubmission filed before the underlying facts change will fail again on the same reason.
If you own the Twilio account
This content is ineligible for resubmission. Businesses associated with fraudulent activity aren't permitted on the network. Any future submission must comply with fraud-prevention requirements and pass security checks. If you believe it's an error, contact Twilio Support with documentation verifying business legitimacy.
Timing and resubmission
Explicitly ineligible for resubmission. Support appeal only.
Two ways forward
Have it handled for you
A2P registration is handled for you on Growth at $597/mo and on Scale at $1,197/mo. Registration, resubmissions, and the compliance work behind them are included.
Fix it yourself
Send your email and we will send the fix playbook for registration rejections.
Verified against Twilio documentation on 2026-08-10.