Error code
30529: Toll Free rejection: Alcohol promotions require age verification
Correctable and resubmittable. Stated by: Twilio error page for this code.
What this error means
Alcohol-related messaging without an acceptable age-verification process.
Causes, most likely first
- Age gate relies on a simple "Yes" rather than collecting a full date of birth.
- Opt-in flow or website has no robust age verification.
- Alcohol content reachable before the age gate.
- Submission doesn't show how the age restriction is enforced.
- Age-gated alcohol traffic intended for Canada without a carrier exemption.
How to fix it
If your numbers are managed by a platform
If your numbers sit inside a reseller platform, for example LeadConnector numbers inside GoHighLevel, you do not have access to the Twilio Console, and the interface shows the rejection without the code. Ask that platform's support team for the Twilio rejection error code, in writing, before you change anything. You can also read it yourself from your browser, which is faster: see how to get the code.
The substance of the fix is yours to make: the business details, the website, and the opt-in flow described in the Twilio path all belong to you, not to the platform. Make those changes first, confirm they are live, then ask support to resubmit. A resubmission filed before the underlying facts change will fail again on the same reason.
If you own the Twilio account
Add a 21+ age gate to website and opt-in flow before any alcohol content or enrolment. Require full date of birth in MM/DD/YYYY or use a third-party age-verification service, a "Yes" confirmation alone is explicitly insufficient. Include clear evidence of the revised flow, showing where the gate sits in the journey and how consent is collected. Block age-gated alcohol traffic to Canada without the required carrier exemption. Resubmit from the Regulatory Information section during the resubmission window.
Timing and resubmission
Correctable, resubmit within the seven-day priority window once the age gate is live.
Two ways forward
Have it handled for you
A2P registration is handled for you on Growth at $597/mo and on Scale at $1,197/mo. Registration, resubmissions, and the compliance work behind them are included.
Fix it yourself
Send your email and we will send the fix playbook for registration rejections.
Verified against Twilio documentation on 2026-08-10.